Welcome to HFB Counselling

At HFB Counselling, we believe that healing begins with being heard. Your story matters — and we’re here to hold space for it. Through compassionate support and trauma-informed care, our team walks alongside you as you move toward greater clarity, strength, and emotional well-being.

About us

At HFB Counselling, we believe every story matters. Rooted in Kitchener, Ontario, we offer a safe and welcoming space where individuals, couples, and families can begin the journey toward healing. Whether you’re navigating trauma, grief, relationship challenges, or life transitions, our experienced team is here to walk with you — not as fixers, but as compassionate guides.

We honour the sacredness of each person’s story. Our work is grounded in empathy, clinical excellence, and a deep respect for your lived experience. Healing isn’t a one-size-fits-all process, and we take the time to understand who you are, where you’ve been, and where you hope to go.

Honouring stories. Fostering healing. Building resilience.
This isn’t just our tagline — it’s the heartbeat of everything we do.

Services

Individual Counseling

A space that’s just for you — to breathe, to unpack, to heal. Whether you're facing anxiety, grief, trauma, or just feeling stuck, we offer one-on-one support tailored to your story and your pace. Together, we’ll work toward greater self-understanding, resilience, and hope.

Couples Therapy

Every relationship has its seasons — and sometimes, it needs a safe place to reset. Whether you're navigating conflict, communication struggles, or simply feeling distant, we help couples reconnect, rebuild trust, and grow together with intention and care.

Family Counseling

Families are complex — beautiful, messy, and deeply connected. When tension, transitions, or misunderstandings arise, we offer a supportive space for every voice to be heard. Together, we’ll work to strengthen bonds, improve communication, and create healthier patterns that foster trust and connection.

Frequently Asked Questions

What types of counselling services do you offer?

We offer personalized counselling services for individuals, couples, and families — including specialized support for grief, loss, and life transitions. Whatever you're facing, we’re here to meet you with compassion, clinical insight, and care that honours your unique journey.

How do I schedule an appointment?

You can book your appointment by calling, emailing, or filling out our online request form — whatever feels easiest for you. We’re here when you’re ready to take that next step

Is counselling confidential?

Everything you share with us is kept confidential — your trust is essential to the work we do together. The only exceptions are rare situations where we are legally or ethically required to act for safety reasons, such as if there is risk of harm to yourself or others, or in cases involving abuse or a court order. If you ever have questions about confidentiality, we’re always happy to talk it through with you.

Do you have sliding scale fees?

Yes, we do offer sliding scale fees. At HFB Counselling, we believe that financial limitations should never be a barrier to accessing support. Our sliding scale is designed to make therapy more accessible and is based on individual income and circumstances. If cost is a concern, we’re happy to discuss options with you during your consultation to find a rate that works for you.

Contact us

Have questions or ready to book an appointment? We’d love to hear from you.

Contact us at info@hbccounselling.com or 519-589-7863.

You can also fill out the form below — we’re here to help.